ConnectMinds Nordics

Employee Communications | Digital | Experience | Impact

Date & Time: 11. March 2020 from 9.30am - 3.00pm

Venue: ?

Lunch and refreshments will be provided.

Is this the first time you are considering joining a ConnectMinds session? Register your interest on the group’s page

Agenda Highlights

From reporting on raw data to actionable insights

Following our recent discussions and group work on how to measure the impact of our work, I have worked with Wintra Analytics; a Copenhagen based boutique agency, working exclusively with digital analytics, on a session that provides a number of framework examples applicable specifically for the employee facing channels. Wintra do exactly this: work with clients on setting up a framework for analytics - mainly for the internal / employee facing channels.

I have previously referenced the case where Wintra helped Nordea; Scandinavian banking group, use data and insights to guide a content cleanup, develop a "digital housekeeping framework" and to use the same insights in the training of editors using a simple dashboard with traffic light quality rating.

We will walk us through the thinking behind the various approaches, with a particular focus on:

how to design the analytics journey
how to calibrate the setup to measure performance
how to 'benchmark performance' externally between companies in terms of defining strategic objectives including how to 'automate governance' through analytics in order to ensure decentralised ownership

We discuss your own experiences and how your approach has evolved.

The perfect employee app

The number of employee apps - bespoke, "best-of-breed" or introduced alongside enterprise platforms by vendors such as Microsoft, IBM and Salesforce has grown significantly in the last 12-24 months. I recently did a quick count and found more than 70 different apps catering specifically for employee populations in large organisations.

This market and its products was immature when we last zoomed in on it a couple of years ago. We revisit the topic, discuss the merits and applications in your organisation - if you have any apps. What has been transformative? What is popular? What is less successful? And if you have not integrated employee apps as part of your digital employee ecosystem, what is the reason?

Challenges & Opportunities: Homework

Bring one topic or question you would like to discuss in the group:

something you would like expert feedback (opinions...) on
something you want to pitch - and would like input on
something that is currently proving challenging

Be ready to talk through a little context and the sort of feedback you are looking for. Try to be as specific as possible. Ideally, share a brief description of it on Workplace

The best RIGHT NOW

We review conferences, training and literature. We look at and assess the value to us of some of the awards and reports highlighting “the best of”. These include the StepTwo (James Robertson) Intranet & DW Showcase and the NN Group’s 10 Best Intranets. Bring any resources and references you have found useful and worth sharing with the group.

How can the ConnectMinds network create value for you in 2020?

We discuss the direction of the group and potential topics as well as plans for the ConnectMinds network in the coming year.

Voluntary reading

You can download various resources relevant to the discussions via WeTransfer. None of it is essential in terms of getting value out of the sessions, but they should stimulate the discussion and provide a range of perspectives.

Bring your Challenges & Opportunities

Your homework is to note:

A challenge you need some input on - tactical or strategic; large or small

An opportunity that needs sharpening or which you'd simply like to share

Simply be ready to talk through a little context and which sort of feedback you are looking for. Ideally, share a brief description of it on Workplace - That way we are better prepared / equipped to dive into it at the meeting.

Venue

Center City, Philadelphia

Group leader

Lau Hesselbæk Andreasen

Email: lha@WeConnectMinds.com

Mobile: +45 29 73 26 06

Don't hesitate to write or call if you want to discuss anything with me. -Right up to meeting start!

Collaboration and discussion throughout the year on Workplace

The ConnectMinds Method & the ConnectMinds Etiquette

Visit the respective pages for a reminder of the way we work and the etiquette we ask you to consider.

Growing the group and network stronger and more valuable

Do you know anyone who would benefit from the group and wider ConnectMinds network? Send them some background on the group with a line or two about why you are a member.

They can easily register their interest on the site - and I will then follow up and have a chat with them. Many thanks in advance!